Frequently Asked Questions


Frequently Asked Questions

Creating An Inventory Or Presentation Smart Channel.

The Time It Takes To Create A Streaming Channel Varies Throughout The Year. Channel Creation Usually Takes About 3-5 Days After We Have Received All Of Your Content. When You Secure Your Channel We Will Send You An Email Document On The Content Needed & A Custom Link To Our File Portal.


Channel Packages Will Always Start On The First Of The Month. If You Wish To Activate Sooner Or Later We Will Do Our Best To Accommodate All Requests.

Santa Claus Streaming Network Channel Pricing.

Our Promotional Pricing For 2025 Is As Follows :


Frosty : Premier Channel : $399 A Month.


Gingerbread : Exclusive Channel : $499 A Month.


Santa Claus : Featured Channel : $599 A Month.


OCTOBER! : NOVEMBER! : DECEMBER!

Due To Seasonal Volume There Is A $200 Increase To "All Channels Created" During The Months

Of  October, November & December. *Please Secure Your Channel Packages Before The End Of

September To Avoid The Increase!


*HOSTING PRICING CHANGES GO INTO EFFECT WITH A 1 MONTH PRIOR NOTIFICATION ACCORDING TO OUR TERMS & CONDITIONS.

How Long Is A Streaming Channel Contract?

MINIMUM CHANNEL CONTRACT :

Minimum Channel Contracts Are Two Months. Contracts Are Paid In Duration.

Monthly Contract Duration : 2, 4, 6, 8, 12


MAXIMUM CHANNEL CONTRACT :

Currently, There Is No Limit On The Maximum Duration You Can Secure A Channel Contract.


*HOSTING PRICING CHANGES GO INTO EFFECT WITH A 1 MONTH PRIOR NOTIFICATION ACCORDING TO OUR TERMS & CONDITIONS.

Do You Offer Content Creation Services?

The Santa Claus Streaming Network Has 4 Video Production Companies &

We Offer 'Content Creation' For All Businesses!


Content Creation With A Channel :

We Will Come To Your Location To Create High Definition Quality Content

Specifically For Your Channel. This Includes Photography & Videography. 


One Location : One Channel

$999.99


Two Locations : One Channel

$1,499.99


Two Locations : Two Channels

$1,999.99


Content Creation Without A Channel :

We Will Come To Your Location To Create High Definition Quality Content

Specifically For Your Business. This Includes Photography & Videography.


One Business Location :

$1999.99


Two Business Locations :

$2,499.99

Santa Claus Network Partner Referral Program.

Our S.C.S.N Referral Program Gives You A Free Channel For A Month And Your Referral! To Be Eligible Both Parties Must Sign Up For One Channel With A Minimum Duration Contract (Two Months).

Becoming A Santa Claus Network Sponsor.

Sponsorship Bidding Begins In July And Ends Dec. 20th 2025.

The Highest Biddings For Sponsorship Will Be Selected For The Next Fiscal Year.


For Sponsorship Information Please Preview This Link & Contact Us Directly. : 1-888-202-1296

Do You Have Annual Package Pricing?

Annual Discount : Secure Your Channel Package For A Year And Receive Discounted Pricing.


ANNUAL CONTRACTS :

Contracts Are 12 Months.

Contracts Are Paid In Full.


Current Annual Pricing :


A Premiere 'Frosty' Channel : 

$324.99 A Month.


An Exclusive 'Gingerbread' Channel :

$424.99 A Month.


A Featured 'Santa Claus' Channel :

$524.99 A Month.


*APPROVAL & TERMS & CONDITIONS APPLY

Do You Have Grandfathered Pricing?

Grandfathered Pricing : Is Only Eligible For Our Featured 'Santa Claus'

Channel Package And Ensures Your Price Will Never Change.


This Means That As Long As You Renew With 'No Monthly Lapse', Your

Pricing Will Be Locked In For 'The Life Of Your Relationship' With Us.


GRANDFATHER CONTRACTS :

Grandfather Contracts Are 4 Months. Contracts Are Paid In Duration.

Monthly Contract Durations : 4, 6, 12.


Current Grandfather Pricing :

$499.99 A Month.


*APPROVAL & TERMS & CONDITIONS APPLY

Mobil Apps & Network Streaming Providers.

Our Network Can Stream On Most Every Device. We Will Be Adding The S.C.S.N

Android App & The S.C.S.N Apple Iphone App Immediately.


We Will Also Be Adding Roku TV, Amazon Fire TV, Apple TV, And Android TV!


*PRELIMINARY DATES WILL BE POSTED AS TO WHEN NETWORK PROVIDERS WILL BE ADDED.

How do I access my account?
To access your account, click Sign In at the top right of the page and enter your email address. You can request a sign-in link be sent to your email address to sign in without the need for your password or you can enter your password without requesting a sign-in link.
How do I reset my password?
On the Sign In page, click Sign in with password and then click on set new password, enter the email associated with your account, and click Send Instructions. The instruction email will arrive in your inbox shortly. In the email, click Reset Password, and you will be directed to select a new password before being redirected to the catalog page. If you have trouble remembering your password, you can also use our Passwordless Sign-In option by requesting a Sign-In Link on the login page.
How do I access the catalog?
Once you sign into your account, navigate the Catalog section (or equivalent section name) in the top menu to access all of our videos.
Can I download videos to save them to my device?
Our content is available for streaming only and cannot be downloaded directly to your device. However, you can access it anytime by signing into your account. If you're using our mobile app, you can save videos for offline playback, allowing you to watch your chosen videos later without an internet connection.
Why am I experiencing buffering or playback issues?
Buffering or playback issues are often related to your internet connection. We recommend a minimum speed of 25 Mbps for smooth streaming. You can also try refreshing the page, using a different browser, or clearing your cache.
Can I create multiple accounts with the same email address?
No, each email address can only be associated with one account. If you believe you already have an account and can’t remember the login details, please use the Forgot Password link.
How do I pause or cancel my recurring subscription?
To manage your subscription, log into your account and click on your Profile in the top right corner. From there, select Purchases. You can choose to either pause or cancel your membership by clicking End Membership.
How do I change my membership plan or update my billing information?
To change your membership plan or update your billing information, sign into your account and click Profile at the top right. Then, select Purchases. To change your membership plan, click on Manage Plan under the Membership section and follow the prompts to switch to a different option. To update your billing information, click on Change Payment Method under the Payment Method section and enter your new billing details.
Why is my credit card being declined?
Many credit/debit cards have online purchase restrictions. If your card is being declined, please contact your credit card company to let them know the purchase you would like to make is valid. Also, certain credit/debit cards do not allow for recurring subscription billing, and therefore, may be denied.
How do I purchase a gift subscription?
To purchase a gift subscription, scroll to the bottom of any page on the website and click “Buy a Gift Card” in the footer. You’ll need to log into your account or create one if you don’t already have one. Then, select the subscription or bundle you’d like to gift, choose the duration of the gift, and complete your purchase by entering your payment details. After purchasing, you’ll receive a confirmation page and a confirmation email with the gift code, and a shareable link that you can send to your recipient.
How do I redeem a gift subscription?
To redeem a gift subscription, use the link shared with you by the gift sender. Clicking the link will automatically apply the gift to your account. If you don’t already have an account, you’ll be prompted to create one.
What is the Refund Policy?

We are committed to ensuring your satisfaction with our services. If you are not completely satisfied, you can request a full refund within 7 days of your purchase. To be eligible for a refund, please note the following:


  1. Refund requests must be made within 14 days of the transaction date.

  2. The request should include your order number and reason for the refund.

  3. Refunds will be processed to the original payment method used at the time of purchase.

  4. Refunds may take up to 5-10 business days to appear in your account, depending on your bank or credit card issuer.

  5. Monthly subscriptions already used or accessed within a 14 day period will not be eligible for a full refund.


Streaming Channel Presentation

Download & Share Our Streaming Channel Presentation PDF.

Channel Presentation

Santa Claus Channel Packages!

Begin Your Relationship With The Santa Claus Streaming Network By Choosing Your Santa Claus Channel Package!

price option <div class="editor-content"><p><strong><span style="font-size: 1.25rem">Host A 'Frosty'</span></strong></p><p><strong><span style="font-size: 1.25rem">Premier Channel!</span></strong></p></div>

Host A 'Frosty'

Premier Channel!

$399

Per Month!

TAKE ADVANTAGE OF OUR

2025 PROMOTIONAL PRICING!


Preview Everything That Comes

With Your Frosty Channel!

✯ A Custom Streaming Channel!

✯ Expansive Content Hosting! ​

✯ No Long Term Contracts! 

✯ You Own Your Content!

✯ International Visibility! 

✯ Channel Content Sharing!

✯ Custom QR Codes : Links : SEO! ​

✯ Christmas Clearance Post!​

✯ Christmas Chronicles Post!​

✯ Cinematic Presentation Viewer!

✯ Android & Apple Cell Phone Apps!

✯ Coming Soon! : 4 Streaming Networks!











Call Us For More Information : 1-888-202-1296


Ask Us About Our Current Promotions!

price option <div class="editor-content"><p><strong><span style="font-size: 1.25rem">Host A 'Gingerbread'</span></strong></p><p><strong><span style="font-size: 1.25rem">Exclusive Channel!</span></strong></p></div>

Host A 'Gingerbread'

Exclusive Channel!

$499

Per Month!

TAKE ADVANTAGE OF OUR

2025 PROMOTIONAL PRICING!


A Gingerbread Channel Includes

Everything In Frosty And Much More!


✯ A Custom Streaming Channel!

✯ Expansive Content Hosting!

✯ No Long Term Contracts!

✯ You Own Your Content!

✯ International Visibility!

✯ Channel Content Sharing!

✯ Custom QR Codes : Links : SEO!

✯ Christmas Clearance Post!

✯ Christmas Chronicles Post!​

✯ Cinematic Presentation Viewer!

✯ Android & Apple Cell Phone Apps!

✯ Coming Soon! : 4 Streaming Networks!

✯ Channel Partner Page!

✯ Monetize Your Content!

✯ Featured Channel Placement!







Call Us For More Information : 1-888-202-1296


Ask Us About Our Current Promotions!

price option <div class="editor-content"><p><strong><span style="font-size: 1.25rem">Host A 'Santa Claus'</span></strong></p><p><strong><span style="font-size: 1.25rem">Featured Channel!</span></strong></p></div>

Host A 'Santa Claus'

Featured Channel!

$599

Per Month!

TAKE ADVANTAGE OF OUR

2025 PROMOTIONAL PRICING!


A Santa Claus Channel Includes Everything

& We Help You With Your Content!


✯ A Custom Streaming Channel!

✯ Expansive Content Hosting!

✯ No Long Term Contracts!​

✯ You Own Your Content! 

✯ International Visibility! 

✯ Content Sharing On All Media!

✯ Custom QR Codes : Links : SEO!

✯ Christmas Clearance Post!

✯ Santa Claus Workshop Post!

✯ Cinematic Presentation Viewer!

✯ Android & Apple Cell Phone Apps!

✯ Coming Soon! : 4 Streaming Networks!

✯ Channel Partner Page!

 Monetize Your Content!

✯ Featured Channel Placement!

✯ Logo Gift Shop!
​✯ Monthly Multimedia Session!

✯ Network Carousel Placement!

✯ Events & Promotions Advertised!

✯ 100 Custom QR Coded Gift Tags!

✯ Featured Video Gallery Placement!


Call Us For More Information : 1-888-202-1296


Ask Us About Our Current Promotions!